2j bat Privacy Policy — How We Handle Your Personal Data

1 Introduction

This Privacy Policy describes how 2j bat ("we", "us", "our") collects, uses, stores and protects personal information when you use the 2j bat platform at 2jbat.onl, including our website and mobile app. It also explains your rights in relation to that information and how you can exercise them.

By registering an account or using the 2j bat platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, please do not use the platform.

We may update this policy from time to time. The date at the top of the page will always reflect the most recent version. For significant changes, we will notify registered users through their account or registered contact details. Your continued use of the platform after any update means you accept the revised policy.

2 What We Collect

The information we collect falls into two broad categories: information you give us directly, and information generated automatically as you use the platform.

Information You Provide

• Registration details: Your name, date of birth, email address and contact number when you create an account.
• Identity verification documents: Where we require identity verification, you may be asked to provide a copy of a government-issued ID. This is handled securely and used solely for verification purposes.
• Payment information: Details related to your deposits and withdrawals, including the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card) and transaction records. We do not store full wallet credentials or card numbers.
• Support communications: Any messages, queries or complaints you send to our support team become part of your account record for reference and quality purposes.

Information Collected Automatically

• Device and browser data: Device type, operating system, browser version and screen resolution.
• IP address and location: Your IP address is recorded when you access the platform. General location (city or region level) may be derived from this for security and fraud prevention purposes.
• Usage data: Pages visited, time spent on each section, bet history, game activity and navigation patterns within the platform.
• Session data: Login timestamps, session duration and logout events are logged for security monitoring.

Summary of Data Collected

3 How We Use Your Data

The personal information we collect is used for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without updating this policy first.

• Account management: To create and maintain your 2j bat account, verify your identity and communicate important account-related updates.
• Platform operation: To process your bets, display your balance, record your transactions and ensure the platform functions correctly for you.
• Payment processing: To handle deposits and withdrawals in PKR via your chosen payment method, including JazzCash, Easypaisa, Raast and bank transfer.
• Security and fraud prevention: To detect suspicious activity, protect your account from unauthorised access and investigate potential misuse of the platform.
• Customer support: To respond to your queries, resolve disputes and process any account modification requests.
• Responsible gaming: To monitor betting patterns where necessary and apply responsible gaming tools if requested or where there are signs of problematic behaviour.
• Platform improvement: Aggregated, anonymised usage data helps us understand how users interact with the platform so we can improve it. This data cannot be traced back to individual users.
• Legal compliance: To meet any obligations required under applicable laws and to cooperate with lawful requests from relevant authorities.

4 Payment Data

All financial transactions on 2j bat are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, bank transfer or debit/credit card, you interact with those payment providers directly or through secure payment processing integrations.

2j bat records transaction amounts, dates, references and the payment method category associated with each transaction. We do not store your full card number, CVV, mobile wallet PIN or bank login credentials on our servers. Full payment credential data is handled by the relevant payment provider under their own security standards.

Payment records are retained for a period of five years from the date of each transaction. This is necessary for account dispute resolution, withdrawal verification and financial record-keeping. After the retention period, payment records are securely deleted.

5 Sharing Your Data

2j bat does not sell or rent your personal information to anyone. We share data only in the limited circumstances described below, and only to the extent necessary for the purpose stated.

Payment Processors

To process your deposits and withdrawals, we share the minimum necessary transaction information with payment providers such as JazzCash, Easypaisa and Raast. Each of these providers operates under their own privacy terms and security standards.

Identity Verification Services

Where identity verification is required as part of our account management process, your submitted documents may be processed by a third-party verification service. This data is used solely to confirm your identity and is not retained by us beyond the verification requirement period.

Technology Service Providers

We use third-party technology providers for platform hosting, data storage, security monitoring and live casino game delivery. These providers are contractually obligated to protect your data and may only process it according to our instructions.

Legal Obligations

We may disclose personal information if required to do so by law or in response to a lawful request from a competent authority. We will only provide the minimum information required and, where permitted, will notify the affected user of such a request.

6 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, as set out in the data table in Section 2. The retention periods we apply reflect the need to resolve potential disputes, respond to support queries relating to past activity, and maintain financial records.

When you close your account, we begin the process of removing or anonymising your personal data in line with our retention schedule. Some data — particularly transaction records — may be retained for longer periods where required. After the applicable retention period, data is permanently deleted or anonymised so it can no longer be associated with you.

If you request deletion of your account and data, contact our support team. We will confirm what data can be deleted immediately and what must be retained for the periods described above, and we will action the deletion of all data that is not subject to a retention requirement.

7 Security

2j bat takes the security of your personal data seriously. We apply a range of technical and organisational measures to protect your information from unauthorised access, alteration, loss or disclosure. These measures include encryption of data in transit and at rest, access controls limiting who within the organisation can view personal data, regular security reviews and monitoring for unusual account activity.

While we work hard to protect your data, no online platform can guarantee absolute security. You also have a role to play — keep your password confidential, do not share your login details, and contact us immediately if you suspect your account has been accessed without your permission.

Account Security Tips

• Use a strong, unique password for your 2j bat account — one you do not use on other platforms.
• Never share your login credentials with anyone, including family members.
• Log out of your account when using a shared or public device.
• Contact support immediately if you notice any unfamiliar activity in your bet history or transaction records.

8 Cookies

Cookies are small text files stored on your device when you visit a website. 2j bat uses a limited set of cookies that are necessary for the platform to function correctly and to improve your experience.

What Cookies We Use

• Session cookies: Keep you logged in during your visit. These are deleted when you close your browser.
• Preference cookies: Remember your language and display settings so you do not need to set them each time you visit.
• Security cookies: Help detect and prevent fraudulent activity by identifying unusual patterns across sessions.
• Analytics cookies: Collect anonymised data about how users navigate the platform. This data is aggregated and cannot identify you personally. It helps us improve page performance and user experience.

Most browsers allow you to control or delete cookies through their settings. Blocking essential session cookies may affect your ability to stay logged in or use certain parts of the platform. Analytics and preference cookies can be blocked without affecting core functionality.

9 Your Rights

You have meaningful rights over the personal data 2j bat holds about you. We are committed to honouring these rights promptly and without unnecessary barriers.

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any information we hold about you is inaccurate or out of date, you can ask us to correct it. Basic account details such as your contact number or email address can also be updated from within your account settings.
• Right to deletion: You can request that we delete your personal data. We will action this for data that is not subject to a legal or operational retention requirement. See Section 6 for details on retention periods.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used format to transfer to another service where technically feasible.

To exercise any of these rights, contact our support team with your request. Please include your registered username or account reference so we can locate your records. We aim to respond to all data rights requests within 30 days.

10 Minors

The 2j bat platform is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been created by an underage user, that account will be suspended and any associated data will be deleted in line with our responsible gaming obligations.

If you believe a minor has registered on the platform, please notify our support team immediately so we can investigate and take appropriate action.

11 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or updates required to keep the policy accurate and compliant. The date shown at the top of the page will always reflect when the policy was last revised.

For material changes — those that significantly affect how your data is collected or used — we will notify registered users through their account or via their registered contact details before the change takes effect. For minor clarifications or corrections, the updated policy will simply be published on this page.

Your continued use of the 2j bat platform after any update to this policy constitutes your acceptance of the revised version.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, our support team is available to help seven days a week.

For a full overview of your rights and account tools — including deposit limits, self-exclusion and responsible gaming options — visit our Responsible Gaming page or the FAQ section.

To review the full rules governing your use of the platform, see our Terms and Conditions.